OUR SERVICES

Professional property advice,
built for Malaysian decisions.

Ziyad brings valuation, property management, estate agency and property consultancy together in one professional platform—combining local market knowledge, regulated practice and practical execution.

INTEGRATED PROPERTY SOLUTIONS

Four disciplines. One advisory platform.

Property decisions rarely sit within a single discipline. Our service model allows clients to move from market intelligence to valuation, transaction and ongoing management with better continuity of information and accountability.

01

Valuation

Independent opinions of value for financing, transactions, reporting, statutory and strategic purposes.

03

Estate Agency

Professional sale, purchase, letting and leasing representation across key Malaysian property sectors.

02

Property Management

Governance, operations, finance and asset stewardship for strata and non-strata properties.

04

Research & Consultancy

Market intelligence, feasibility, highest and best use, due diligence and development advisory.

PRACTICE & GOVERNANCE

Malaysian practice. Internationally informed.

Our regulated services are undertaken within Malaysia’s statutory and professional framework. The standards and legislation applied depend on the service, asset, purpose, client requirement and regulatory context of each assignment.

Act 242

Professional framework for valuers, appraisers, estate agents and property managers in Malaysia.

MVS 2025

Malaysian Valuation Standards, Seventh Edition 2025, for regulated valuation practice.

IVS 2025

Current International Valuation Standards, where relevant to the assignment and basis of value.

MEAS 2020

Malaysian Estate Agency Standards, Third Edition, for professional estate agency practice.

MPMS 2026

Malaysian Property Management Standards, Third Edition 2026, for property management practice.

Act 757

Strata Management Act 2013 and subsidiary regulations, where a strata management mandate is involved.

Important: not every assignment is governed by every standard listed above. Where a formal opinion of value is required, the valuation scope and applicable basis are separately defined in accordance with the relevant valuation standards.

VALUATION

Independent value. Defensible advice.

Value is not simply a number. It is an opinion formed from evidence, market behaviour, asset characteristics, legal interests, assumptions and the purpose for which the valuation will be used.

Professional framework
Valuation practice is regulated under the Valuers, Appraisers, Estate Agents and Property Managers Act 1981 (Act 242) and the Malaysian Valuation Standards, Seventh Edition 2025. Where relevant, the current International Valuation Standards and assignment-specific requirements of regulators, financial institutions or accounting frameworks are also considered.

TYPICAL ASSIGNMENTS

Financing & Security

Valuations for lending, refinancing and collateral review across residential, commercial, industrial and development property.

Financial Reporting

Fair value and related assignments where required for financial reporting, with assignment-specific consideration of MFRS requirements.

Transactions & Advisory

Acquisition, disposal, internal decision-making, portfolio review, rental and strategic asset assessments.

Land & Development

Development land, agricultural and plantation assets, compulsory acquisition support and other land-related assignments.

PMEI & Specialised Assets

Plant, machinery, equipment and infrastructure valuations for industrial, logistics, operational, financing and reporting needs.

Capital & Regulatory Purposes

Assignments requiring additional client or regulatory reporting, including capital market, insurance/takaful or rating contexts where applicable.

WHAT CLIENTS RECEIVE
  • Clearly defined purpose, basis of value, valuation date and scope of work.
  • Inspection and investigation appropriate to the asset and assignment.
  • Market-derived evidence and appropriate valuation approaches, with assumptions disclosed.
  • Professional reporting structured for its intended use and stated users.
  • Specialist or regulatory requirements incorporated where the assignment requires them.
ESTATE AGENCY

Representation with market discipline.

Good agency work is more than advertising. It requires proper appointment, accurate information, market positioning, qualified prospects, controlled negotiation and professional coordination through to completion.

Professional framework
Estate agency practice is regulated under Act 242, the applicable Rules, Malaysian Estate Agency Standards and current Board circulars, guidelines and notifications. Real Estate Negotiators operate under the supervision of Registered Estate Agents. AML/CFT and client due-diligence obligations are observed where applicable to the transaction.

Complaints & professional conduct
If you have a concern regarding the conduct, representation or practice of a Ziyad Real Estate Negotiator (REN), please contact us with the REN’s name, property or transaction details, relevant dates and any supporting documents. The matter will be reviewed by the supervising Registered Estate Agent in accordance with our internal procedures and applicable professional requirements. Where appropriate, further guidance on referral to the relevant regulatory authority will be provided. Contact Us to submit a complaint or request a review.

TYPICAL ASSIGNMENTS

Sale & Acquisition

Representation for owners, investors and occupiers in the sale or acquisition of residential, commercial, industrial, land and selected specialised properties.

Leasing & Letting

Landlord and tenant representation, rental positioning, marketing, viewings, negotiation and transaction coordination.

Industrial & Commercial Agency

Market-facing advice for factories, warehouses, shop offices, commercial premises and investment properties.

Residential Agency

Secondary-market and selected project-related transactions supported by local market knowledge and professional marketing.

Land & Investment Transactions

Agency for development land, agricultural assets and income-producing property, with transaction strategy tailored to the asset.

Co-Agency & Market Reach

Structured collaboration with other registered firms or authorised negotiators where this improves market coverage and execution.

WHAT CLIENTS RECEIVE
  • Clear scope of appointment and agreed terms of engagement.
  • Market positioning based on current evidence rather than asking-price assumptions alone.
  • Compliant advertising, viewings and negotiation processes.
  • Transaction records and handling of client monies in accordance with applicable professional requirements.
  • Coordination with clients, solicitors, financiers and other transaction parties without replacing their professional roles.
PROPERTY MANAGEMENT

Protect performance. Improve the property.

Effective property management combines governance, financial discipline, maintenance, procurement, stakeholder communication and long-term asset stewardship. The objective is not only to keep a building running, but to protect service quality, cost efficiency and asset value.

Professional framework
Property management practice is regulated under Act 242 and the Malaysian Property Management Standards. For strata properties in the jurisdictions where it applies, the Strata Management Act 2013 (Act 757), the Strata Management (Maintenance and Management) Regulations 2015 and applicable COB requirements form part of the operating framework.

TYPICAL ASSIGNMENTS

Strata Management

Support for JMBs, MCs and other strata bodies, including budgets, meetings, service charges, sinking funds and common-property management.

Commercial & Industrial Management

Day-to-day property operations, tenant coordination, vendor management, maintenance planning, reporting and cost control.

Financial Administration

Budget preparation, collection monitoring, payment controls, procurement support and transparent management reporting.

Facilities & Maintenance

Preventive maintenance planning, contractor coordination, asset registers, defect monitoring and lifecycle-focused upkeep.

Governance & Compliance

Meeting administration, records, by-laws, statutory coordination and support for compliance with relevant authorities and the COB where applicable.

Tenant & Occupier Services

Lease administration, handover coordination, complaints, fit-out or renovation processes and occupier service delivery.

WHAT CLIENTS RECEIVE
  • Annual operating and maintenance planning linked to the property’s needs.
  • Clear financial reporting, budget control and collection monitoring.
  • Structured procurement, contractor administration and service-level follow-up.
  • Documented governance, meeting and compliance processes.
  • Management reporting that helps owners or committees make decisions.
RESEARCH & CONSULTANCY

Better property decisions start with better evidence.

Our consultancy work helps clients make sense of markets, sites, projects and portfolios before capital is committed. The focus is practical: understand the evidence, identify the constraints, test the alternatives and translate findings into decisions.

Professional framework
Consultancy assignments are scoped according to the client’s decision need and the nature of the property. Planning, land, strata, transaction and valuation requirements can differ by State, local authority and asset. Where the work enters a regulated valuation, estate agency or property management function, the relevant professional framework applies.

TYPICAL ASSIGNMENTS

Market & Feasibility Studies

Demand, supply, pricing, rental, absorption and competitive analysis to support development, investment and business decisions.

Highest & Best Use

Assessment of realistic and legally permissible uses, market potential, development considerations and alternative asset strategies.

Development Consultancy

Site review, product and positioning advice, indicative development economics and market-led development recommendations.

Due Diligence Support

Property-focused review of market, location, occupation, planning, title and operational information in coordination with the client’s other advisers.

Portfolio & Asset Strategy

Review of property portfolios, utilisation, leasing, disposal priorities, repositioning opportunities and performance indicators.

Rental & Market Intelligence

Benchmarking of rental, occupancy, transactions, asking trends and competitive assets for management, leasing and investment decisions.

WHAT CLIENTS RECEIVE
  • Assignment-specific research scope and decision questions defined upfront.
  • Evidence drawn from market transactions, surveys, planning context and asset information.
  • Assumptions and data limitations identified rather than hidden.
  • Recommendations linked to market reality and implementation considerations.
  • Where a formal opinion of value is required, a separate valuation scope is undertaken under the applicable valuation standards.
SECTORS & ASSET CLASSES

Experience across the property lifecycle.

Our disciplines are applied across a broad range of Malaysian property and asset classes. The exact approach changes with the asset, location, legal interest, market evidence and purpose of the assignment.

Residential

Landed homes, stratified residences, residential developments and portfolios.

Commercial

Offices, shop offices, retail premises, mixed-use and investment assets.

Industrial & Logistics

Factories, warehouses, industrial land, logistics facilities and operational assets.

Agriculture & Plantation

Agricultural land, estates, plantations and related biological or operating asset considerations.

Development Land

Greenfield, infill and redevelopment sites assessed within their market and planning context.

Plant, Machinery & Equipment

PMEI assignments for industrial, logistics, operational, financing and reporting needs.

HOW WE WORK

Clear scope. Relevant evidence. Practical outcome.

Every assignment starts with the decision the client needs to make. From there, we define the right scope and apply the professional discipline required—without confusing a quick market indication with a formal valuation, or an agency instruction with independent advisory work.

01

Define the brief

Clarify the decision, service scope, intended use, asset, timing, information requirements and professional framework.

02

Inspect & gather evidence

Collect property, legal, operational and market information appropriate to the assignment.

03

Analyse & execute

Apply the relevant professional methods, market analysis and service processes.

04

Report & act

Deliver the opinion, advice, management action or transaction support in a form the client can use.

START A CONVERSATION

Tell us what decision you need to make.

We’ll help define the appropriate service, scope and next step for your property or asset.

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Hi! I'm ZARAA – Ziyad AI Real Estate Agent Assist. Ask me about properties, 24/7.
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